TekSynap is currently seeking a Campus Network Engineer to join their team in Washington DC. The engineer will be responsible for tasks such as equipment configurations and validation, fault diagnosis and resolution, network testing, troubleshooting, and knowledge transfer. They will also assist in the development of automation tools, document processes, and provide technical expertise. With a minimum of 5 years of experience and a high security clearance requirement, the Campus Network Engineer position offers an opportunity to work in a fast-growing high-tech company that prioritizes information management and technology utilization.
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Responsibilities & Qualifications
The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches
The Campus Network Engineer is responsible for preparing equipment configurations and ensuring their validation for new installations, network changes, and software upgrades for Campus Switches. This involves understanding the capabilities of the equipment and following established procedures to diagnose faults and effectively resolve them.
Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches
To support effective fault resolution for Campus Switches, the Campus Network Engineer must have a deep understanding of the capabilities of the equipment. This will enable them to follow fault diagnosis procedures and accurately identify and address network issues.
Understand equipment capabilities to follow network operational support procedures related to Campus Switches
In addition to fault diagnosis procedures, the Campus Network Engineer must also have a comprehensive understanding of the equipment capabilities to effectively follow network operational support procedures for Campus Switches. This involves providing support for the network environment and assessing the health of the hardware and software infrastructure.
Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches
The Campus Network Engineer plays a crucial role in supporting the network environment. This includes regularly assessing the health of the hardware and software infrastructure for Campus Switches. By monitoring the health of the network, the engineer can proactively identify and address any potential issues before they impact network performance.
Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches
To ensure that installations of Campus Switches follow established guidelines and capabilities, the Campus Network Engineer conducts network-related testing. This testing helps validate that the installation meets the necessary requirements and is functioning properly.
Implementation, integration & migration planning and operational support for Campus Switches
As part of their responsibilities, the Campus Network Engineer is involved in the implementation, integration, and migration planning for Campus Switches. This involves developing comprehensive plans to ensure smooth implementation, integration, and migration of network equipment. Additionally, the engineer provides ongoing operational support for the Campus Switches.
Troubleshooting of network issues
The Campus Network Engineer is responsible for troubleshooting any network issues that arise. They use their technical expertise to identify the root cause of the issues and implement appropriate solutions to resolve them.
Ongoing, informal knowledge transfer for Campus Switches
To facilitate the transfer of knowledge and ensure continuous improvement, the Campus Network Engineer engages in ongoing, informal knowledge transfer. This involves sharing insights, best practices, and lessons learned with other team members and stakeholders to enhance their understanding and expertise with Campus Switches.
Able to open OEM TAC cases for the VA
As part of their role, the Campus Network Engineer is able to open Original Equipment Manufacturer (OEM) Technical Assistance Center (TAC) cases for the VA. This allows them to escalate and seek support from the OEM when necessary to address complex network issues.
Submission of problem reports to RE
The Campus Network Engineer is responsible for submitting problem reports to the appropriate department for further analysis and resolution. This ensures that any issues or challenges faced with Campus Switches are documented and addressed in a timely manner.
Ad-hoc written summary reports on equipment and network problems
In addition to problem reports, the Campus Network Engineer may be required to provide ad-hoc written summary reports on equipment and network problems. These reports help capture and communicate the details of the issues faced, the actions taken, and the outcomes achieved.
Follow equipment test plans and provide documented results
To ensure adherence to established procedures and guidelines, the Campus Network Engineer follows equipment test plans. They conduct the necessary tests and document the results, which serve as a record of the performance and functionality of the equipment.
Configuration Expertise on proposed platform to include all Campus Switches
The Campus Network Engineer possesses configuration expertise on the proposed platform, which includes all Campus Switches. They have a deep understanding of the configuration options and capabilities of the equipment, allowing them to optimize the performance and functionality of the network.
Develop installation network diagrams
As part of implementation planning, the Campus Network Engineer develops installation network diagrams. These diagrams provide a visual representation of the network layout, allowing for easier understanding and troubleshooting.
Operations and support procedures
The Campus Network Engineer is well-versed in the operations and support procedures for Campus Switches. They follow established protocols to ensure the smooth and efficient operation of the network.
Technical input to major service outage root cause analysis and corrective action reports
In the event of a major service outage, the Campus Network Engineer provides technical input for root cause analysis and corrective action reports. They contribute their expertise to identify the underlying cause of the outage and suggest appropriate actions to prevent similar issues in the future.
Respond to and resolve trouble ticket escalations via VA Ticketing System and MS Teams support channel
The Campus Network Engineer is responsible for promptly responding to and resolving trouble ticket escalations via the VA Ticketing System and the MS Teams support channel. They address network issues reported through these channels and take the necessary steps to restore normal network functionality.
Support and planning for equipment migrations
The Campus Network Engineer plays a crucial role in supporting and planning equipment migrations. They work closely with the team to ensure a smooth and successful migration process, minimizing any disruption to network operations.
Scripted cutover procedures
To facilitate equipment migrations, the Campus Network Engineer develops scripted cutover procedures. These scripts outline the necessary steps and actions to be taken during the migration, ensuring a seamless transition from old to new equipment.
Go/No-go Criteria for migration and cutovers
During equipment migrations and cutovers, the Campus Network Engineer establishes go/no-go criteria. These criteria are used to assess the readiness of the network for migration and determine if it is appropriate to proceed or delay the migration based on predefined conditions.
Use miscellaneous scripting support using OEM solution
The Campus Network Engineer leverages miscellaneous scripting support using OEM solutions. These scripts enhance the operational environment by automating tasks, improving efficiency, and reducing the risk of human error.
Subject Matter Expertise (SME) in the Configuration and Implementation of systems for Campus Switches integration to any other functional areas
The Campus Network Engineer possesses subject matter expertise (SME) in the configuration and implementation of systems for Campus Switches, with a particular focus on integrating them with other functional areas. This expertise enables them to optimize the network’s performance and ensure seamless integration with other critical systems.
Document the process for the bulk importing of data or any other data transfers
To promote knowledge sharing and maintain documentation standards, the Campus Network Engineer documents the process for bulk importing data or any other data transfers. This documentation serves as a guide for future reference and ensures consistency in data management practices.
Assist in testing the development of automation tools to enhance the network operational environment
The Campus Network Engineer actively participates in testing the development of automation tools aimed at enhancing the network’s operational environment. They provide feedback, identify areas for improvement, and collaborate with the development team to ensure the effectiveness and reliability of these tools.
Travel to equipment test site for training and to assist with installations for up to three weeks
As part of their role, the Campus Network Engineer may be required to travel to equipment test sites for training and to assist with installations. These trips typically last up to three weeks and provide the engineer with hands-on experience and exposure to real-world network environments.
Travel to a site for up to three weeks per month with four installation sites per month (most months will consist of a 1-2-week trip with the largest sites requiring approx. 3 weeks)
In addition to equipment test sites, the Campus Network Engineer may need to travel to various sites for up to three weeks per month. These trips involve assisting with installations, and most months will consist of one to two-week trips. However, larger sites may require approximately three weeks of support.
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Requirements
A minimum of 5 years of functional and technical experience with implementing and replacing access switches in a large campus network environment
The Campus Network Engineer must have a minimum of five years of experience in implementing and replacing access switches in a large campus network environment. This experience equips them with the necessary knowledge and skills to effectively carry out their responsibilities.
VA HIGH BI clearance is required to start
A VA HIGH BI clearance is a mandatory requirement for the Campus Network Engineer position. This clearance ensures that the engineer has undergone a thorough background investigation and can access sensitive information related to their role.
Must complete and pass two-stage TB testing
As part of the employment process, the Campus Network Engineer is required to complete and pass a two-stage tuberculosis (TB) testing. This is to ensure the safety and wellbeing of the individual and those they work with.
JNCIP-ENT certification is preferred
While not mandatory, possessing a JNCIP-ENT certification is preferred for the Campus Network Engineer role. This certification demonstrates a high level of expertise in Juniper Networks Certified Internet Professional (JNCIP) Enterprise routing and switching technologies.
Experience with Juniper software
Experience with Juniper software is a desirable qualification for the Campus Network Engineer. Familiarity with Juniper’s networking solutions and software enables the engineer to effectively configure and manage the Campus Switches.
Experience with operations, maintenance, and troubleshooting of large complex networks
The Campus Network Engineer must have prior experience working with large, complex networks. They should be well-versed in network operations, maintenance, and troubleshooting to effectively handle the challenges that arise in such environments.
Ability to interact effectively with all levels of management required
Effective communication is critical for the Campus Network Engineer, and this includes the ability to interact with all levels of management. They should possess strong interpersonal skills to collaborate and communicate effectively with stakeholders and colleagues from various organizational levels.
Overview
We are seeking a Campus Network Engineer to join our team supporting VA LAN CCT
TekSynap is actively recruiting a Campus Network Engineer to join their team and provide support in the VA LAN CCT (Veterans Affairs Local Area Network Consolidated Communications Transformation) project. This project aims to enhance the network infrastructure and communications systems for the VA.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well-planned information management environment
TekSynap recognizes the rapid pace of technological advancements and the importance of effective information management. As a fast-growing high-tech company, TekSynap is committed to providing comprehensive solutions that meet the needs of their clients, including the VA.
“Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers
TekSynap’s ethos of “Technology moving at the speed of thought” reflects their commitment to leverage cutting-edge information technology to meet the business needs of their Federal Government customers. By staying agile and embracing technological advancements, TekSynap aims to deliver innovative solutions that drive efficiency and productivity.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time, and holidays
As part of their dedication to their employees’ well-being, TekSynap provides a comprehensive benefits package to their full-time employees. This includes health, dental, and vision insurance, a 401K retirement plan, life insurance, short-term and long-term disability plans, as well as ample vacation time and holidays.
Visit us at www.TekSynap.com
To learn more about TekSynap and their offerings, interested individuals can visit their website at www.TekSynap.com. The website provides additional information about the company’s services, projects, and career opportunities.
Apply now to explore jobs with us
Individuals who are interested in pursuing a career with TekSynap are encouraged to apply through their website. By applying, candidates can explore the various job opportunities available with the company and potentially join the team as a Campus Network Engineer.
The safety and health of our employees is of the utmost importance
TekSynap places the safety and health of their employees as a top priority. They actively promote a safe work environment and ensure compliance with any vaccination requirements mandated by contract, applicable laws, or regulations. Employee well-being is central to TekSynap’s operations.
Employees are required to comply with any vaccination requirements mandated by contract, applicable law, or regulation
As part of their commitment to employee safety and well-being, TekSynap requires employees to comply with any vaccination requirements mandated by contract, applicable laws, or regulations. This ensures the protection of both employees and the broader community.
By applying to a role at TekSynap, you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond “STOP”
By applying for a role at TekSynap, applicants give their consent to receive text messages regarding their interview and employment status. It is important to note that candidates have the option to opt out of receiving text messages at any point by simply responding with “STOP.”
Additional Job Information
COMPETENCIES
The Campus Network Engineer is expected to demonstrate the following competencies:
- Establish Focus
- Change Management
- Develop Others
- Oral Communication
- Written Communication
- Interpersonal Awareness
- Build Relationships
- Analytical Thinking
- Conceptual Thinking
- Strategic Thinking
- Technical Expertise
- Initiative
- Foster Innovation
- Results Oriented
- Teamwork
- Customer Service
These competencies reflect the diverse skill set required for success in the role, encompassing both technical and interpersonal abilities.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment for the Campus Network Engineer is typically telework-based, with occasional office visits. The noise level is moderate, and the work schedule is typically a day shift from Monday to Friday. However, there may be occasions where evening and weekend work is required to meet program and contract needs. The amount of travel required for the role is estimated to be between 25% to 75%.
In terms of physical demands, the Campus Network Engineer should be comfortable using their hands to handle, feel, and touch equipment. They should also be capable of standing, walking, sitting, climbing or balancing, and stooping, kneeling, crouching, or crawling. They may need to lift objects weighing up to 10 pounds regularly, up to 25 pounds frequently, and up to 50 pounds occasionally. The role also requires good vision, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
To be eligible for the Campus Network Engineer position, candidates must be United States citizens. Additionally, a VA HIGH BI clearance is a requirement for this role. This specific security clearance ensures that the engineer meets all necessary requirements to handle sensitive and classified information.
OTHER DUTIES
The job description for the Campus Network Engineer is comprehensive but not exhaustive. It should be understood that additional duties, responsibilities, and activities may arise or change over time. The employee may be required to adapt to new requirements and perform tasks not outlined explicitly in the job description.
EQUAL EMPLOYMENT OPPORTUNITY
TekSynap is committed to providing equal employment and advancement opportunities to all individuals based on merit, qualifications, and abilities. Employment decisions are made without regard to race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law.
TekSynap’s commitment to equal employment extends to all terms, conditions, and privileges of employment, including the use of facilities, participation in company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination.
In summary, the Campus Network Engineer plays a critical role in the implementation, support, and maintenance of Campus Switches in a large network environment. Their expertise and qualifications are key to ensuring the smooth operation and optimal performance of the network. TekSynap offers a competitive benefits package and values employee safety and well-being. Qualified individuals are encouraged to join the team and contribute to the company’s mission of delivering innovative technology solutions to its Federal Government customers.
